HostGator Review Site

I used to have a Reseller account with Hostgator. I decided to try this webhost provider because of its good review. Moreover, I found its rate then quite affordable for a start up customer like me.

My reseller account was set up smoothly. The transfer of my files from my previous host was even undertaken by Hostgator thus making my migration hassle free. As a reseller, I was even provided with some website templates which I could use for reselling webhost accounts. Just a litlle tweaking of the files and I had my ready made web host business courtesy of Hostgator.

I stayed with Hostgator for around 3 months without any problem with my websites. I did not encounter any technical downtime during this period. The servers were generally stable. However, my account was short lived. Hostgator suddenly suspended my account when I filed a chargeback with my credit card company because of double payment posting with the company. This service provider took this action from me negatively to the extent that it shut down my account leaving all my websites inaccessible for a certain period of time.

I explained my case but Hostgator refused to listen to my explanation. Instead, it had to require me to send via fax my credit card information which I did not comply for security reason. The bottom line was that I paid my due account. This inflexibility on the part of Hostgator made me shift to another web host. It was good I had my personal backup for restoring all my websites.

I give Hostgator a rating of 5 for this experience.