Edward H’s Review of Hostgator
For the most part I enjoyed using Hostgator to host my website. Being that I live in Texas, I love the fact that Hostgator is a Texas-based company operated out of Houston.
The customer service was excellent, and on average they got back to me within the day of me leaving a message. When I had some issues initially uploading my web pages onto there server, I got a quick response and they handled the situation with grace. Using the chat function was even easier, that’s their representatives were very informed and were able to answer almost any question that I had. The only real issue I had with host gator was concerning transferring domains to and from my account with them. I had more than a few issues concerning this, but they were all addressed and in the end handled in a reasonable amount of time.
At the very worst it took the tech support at Hostgator, about two weeks to handle a domain transfer that was being held up. I hosted a majority of my websites and content on host gator for about six months before transferring them over to Godaddy.com. The transfer was not because of lack of customer service or anything like that, it was more because of costs above anything else. As of now, I’m having a few issues with GoDaddy.com, so I am actually considering transferring them back to Hostgator regardless of the overall cost.
So if I was giving a recommendation about what hosting company I would prefer to do business with, Hostgator.com would be my number one choice, and based on that I would rate them a 10/10.
Posted
on
Wednesday, December 31st, 2008 at 5:49 pm under

